Job Summary:
As a Customer Relation and Transaction Officer, you will be responsible for ensuring excellent customer service and smooth transaction processes. You will work closely with the company's customers, providing them with guidance and support throughout the entire transaction process. You will also be responsible for addressing customer complaints and inquiries in a timely and professional manner, and ensuring customer satisfaction.
Key Responsibilities:
• Build and maintain positive relationships with customers by providing excellent customer service and support throughout the transaction process.
• Provide guidance to customers regarding the company's products and services.
• Address customer complaints and inquiries in a timely and professional manner.
• Ensure customer satisfaction by resolving issues and providing solutions to their problems.
• Process transactions accurately and efficiently, and ensure that all necessary documentation is completed.
• Follow up on transactions to ensure that they are completed successfully.
Qualifications:
• A minimum of a B.Sc. / HND / BA degree.
• At least 1-3 years of experience in customer service, sales, or a related field.
• Excellent communication and interpersonal skills.
• Strong problem-solving skills.
• Ability to work under pressure and meet deadlines.
• Proficiency in Microsoft Office and other relevant software.
• Attention to detail and accuracy.
• Ability to work independently and as part of a team.
If you are a customer-focused individual with excellent communication skills and a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity.
Pay: N150,000:00K Gross/Monthly
Note:This is an Entry level Role.
PROXIMITY TO LEKKI OR IT'S ENVIRON IS KEY